Privacy Policy

Last updated: March 12, 2026

Appetite for Crayons ("we," "us," or "our"), a brand of KMD Squared LLC, operates AI-powered products and services for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, including our Aria AI answering service, visit our website at appetiteforcrayons.com, or interact with us in any way.

1. Information We Collect

We may collect information about you in several ways, including:

• Personal Data: Name, email address, phone number, business name, and billing information you provide when signing up for our products or contacting us.
• Call Data: When you use Aria or other AI communication products, we process inbound and outbound call audio, transcriptions, and metadata (time, duration, caller ID) to provide and improve our services.
• Usage Data: Browser type, IP address, pages visited, time on site, and other analytics data collected automatically when you use our website.
• Payment Data: Payment information is processed securely through Stripe. We do not store your full credit card number on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI products and services
• Process your transactions and manage your subscription
• Send you call summaries, appointment confirmations, and service notifications
• Improve, personalize, and expand our products
• Communicate with you about updates, offers, and support
• Detect and prevent fraud or technical issues

3. AI Processing & Call Data

Our AI products, including Aria, process call audio in real-time to provide answering, appointment booking, and call routing services. Call transcriptions and summaries are generated by AI and delivered to you, the business owner. We retain call data for a reasonable period to provide the service and improve our AI systems. You may request deletion of your call data at any time by emailing us.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Third-party companies that help us operate our products (e.g., Stripe for payments, cloud hosting providers, communication APIs).
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@appetiteforcrayons.com.

8. SMS / Text Messaging Policy

8.1 What We Collect for SMS. When you opt in to receive text messages, we collect your phone number and your consent status. We may also collect your name, business name, and the context of your opt-in (e.g., which website form, which phone call, or which keyword you texted).

8.2 How You Opt In. You provide express written consent to receive text messages when you:

• Submit your phone number through a website form or landing page that includes SMS consent language
• Call a business using Aria AI and verbally confirm your phone number for follow-up
• Text a keyword (such as START or YES) to a business phone number
• Provide your phone number in person or via email for appointment scheduling

Consent is not required as a condition of purchasing any goods or services.

8.3 How We Use SMS Data. We use your phone number and consent solely to send you:

• Appointment confirmations and reminders
• Missed call follow-ups
• Service updates and scheduling changes
• Responses to your inquiries
• Review and feedback requests

Message frequency varies depending on your interactions. You will not receive more than 10 messages per month unless you initiate additional conversations. Message and data rates may apply.

8.4 No Sharing of SMS Opt-In Data. We will never sell, rent, loan, or share your phone number, SMS consent status, or any opt-in data with third parties for their own marketing or promotional purposes. Your SMS opt-in information is used exclusively by KMD Squared LLC (d/b/a Appetite for Crayons) to deliver the messages described above.

8.5 Opt-Out and Your Rights. You may opt out of text messages at any time by replying STOP to any message. You will receive one final confirmation and no further messages unless you opt in again. You may also request removal by emailing hello@appetiteforcrayons.com or calling (615) 669-5643. Reply HELP to any message for assistance.

For complete SMS terms, see our SMS Terms & Conditions.

9. Cookies & Tracking

Our website may use cookies and similar tracking technologies to analyze trends, administer the site, and gather demographic information. You can control cookies through your browser settings.

10. Children's Privacy

Our products are intended for business use and are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Appetite for Crayons — KMD Squared LLC
Email: hello@appetiteforcrayons.com
Website: appetiteforcrayons.com